Production Support & Operations Engineer

As a recruitment company, […] understands that every business is powered by experienced professionals. Our management style and partnership approach enable us to meet your needs and provide continuous support. Due to our ongoing growth and the large number of recruitment projects we undertake for our partners, we are currently looking for: Production Support & Operations Engineer

Own RCA activities for production incidents, including diagnosis, resolution, and preventive actions Monitor production services, identify anomalies, and proactively address issues before they become incidents Design, implement, maintain, and improve CI/CD pipelines using GitHub Actions and related tooling Automate build, test, security scanning, and deployment processes Oversee day-to-day stability and alignment of Pre-Production and Production environments Maintain operational documentation, runbooks, known issues, and resolution procedures Collaborate with development and platform teams to troubleshoot issues and clarify operational requirements Identify recurring operational pain points and propose automation or tooling improvements Enhance observability through dashboards, alerts, and log queries Support service continuity initiatives and participate in disaster recovery exercises

Minimum 5 years of experience in IT operations, application support (2nd/3rd line), or a similar production-facing role Proven experience managing incidents end-to-end, from alerting and