Software Engineer (Application Support)

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PRIMARY RESPONSIBILITIES You will work with delivery manager to develop and implement applications to support Business needs. Liaise with the infrastructure support and development teams. Oversee Business-As-Usual (BAU) activities, ensuring the stability and efficiency of the company’s applications. Collaborate with users and vendors to promptly address and resolve application issues, ensuring minimal disruption to operations. Work with our infrastructure team to test and complete various server and network upgrade projects. REQUIREMENTS Strong analytical, troubleshooting, and problem-solving skills. Knowledge of SQL and database concepts. Familiarity with API testing tools such as Postman. Able to contribute individually and collaborate well with cross-functional team. Hands-on experience in Linux, Unix is an added advantage. Experience in working with vendors to resolve complex technical issues is an added advantage. Proactive individual who takes ownership and drives tasks through to completion EXPERIENCE Between 2 – 4 years of Application Development or technical project coordination Good understanding of infrastructure and software development life cycle. Familiarity with ticketing systems and incident management processes. Good understanding of software development life cycle models (both Waterfall and Agile). Knowledge of Linux/Windows environments.

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