Microsoft 365 Copilot Lead

We are seeking a Microsoft 365 Copilot Lead to lead the vision, readiness, deployment, and adoption of AI-powered productivity across a national retail organization in Canada. This role will define the 365 Copilot roadmap, ensure data and governance readiness, build organizational capability, and drive measurable business value — bridging corporate teams and frontline workers. This position sits at the intersection of technology architecture, data governance, and business transformation within a mature Microsoft ecosystem (Azure, M365, Power Platform).

Define and drive the strategic roadmap for Microsoft 365 Copilot deployment across the organization Lead tenant administration and enterprise-scale configuration of Exchange, SharePoint Online, Teams, and OneDrive Oversee information governance practices, including sensitivity labels, DLP policies, retention, and permissions models Manage security and identity considerations, including Conditional Access, access reviews, and oversharing audits Build and configure custom agents, plugins, connectors, and GPT-based declarative agents within Copilot Studio Integrate Power Platform capabilities, including Power Automate, Power Apps, and dataflows relevant to retail operations Establish content architecture standards, including taxonomy, metadata, and content lifecycle management Drive frontline engagement through Viva Suite tools, including Viva Learning, Viva Connections, and Viva Engage Develop adoption and measur