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DMS Product Manager

SeniorremoteLisbon, PT →hace 1 sem.
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📊 Product: salarios y demanda en el mercado
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trainingService Level Agreement (SLA)Use CasesCRMOperationsmaintenancestrategyCustomer Relationship Management (CRM) SuiteResearch & Development (R&D)Regionsbacklog
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Descripción
DMS products are Dealer Management Solutions in multiple countries, used by Dealers to manage their customers, their vehicle stock, their Sales and After Sales operations and sometimes the accounting system or the CRM. There are 10 different DMSs across Europe serving more than 60,000 users. The DMS Product Manager is responsible for defining core product evolutions in line with market and customer needs, aligning with product strategy, and building the roadmap. This role also includes prioritizing bug ticket resolutions to achieve service level agreements (SLAs). Expertise in the automotive business is essential, alongside knowledge of solutions such as iCar, Datacar, and Eris, while also engaging with other departments and potentially additional products. Your Responsibilities Product Activities: Define product roadmap goals in collaboration with the DMS Product Director. Monitor user experiences and legal requirements to provide valuable insights. Conduct market, competitor, and customer context analysis. Validate requirements and acceptance criteria from team analysts. Engage in customer dialogue to capture overall product requirements. Partake in workload estimates. Manage backlog and priorities ensuring the team effectively balances innovation, efficiency, and maintenance. Prioritize the development team's work at the start of each iteration. Approve delivery of finished solutions. Manage pilot phases for main releases. Collaborate with deployment teams for new DMS rel
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