Network Operations Engineer

The Network Operations Engineer will focus on providing operational and implementation support for Network, Wireless, firewall, DNS, DHCP, LAN, incidents, and changes.

• Monitor network infrastructure, troubleshoot, and handle user incidents actively during company business hours.
• Provide medium to high complexity network support activities including occasional offshift support in case of major outage reported.
• Work closely with Network Engineering, Network Security and Administration maintenance tasks and participate in process improvement.
• Perform medium to high complexity network changes and implementations.
• Participate in the network technology design process.
• Analyze potential changes and enhancements to network software and hardware to determine impact on existing production environment.
• Work as a member of a project team on business projects
• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
• Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.
• Ensure other members of the department follow the QMS, regulations, standards, and procedures.
• Perform other work-related duties as assigned.

Position qualifications: Required

• Bachelor’s degree in computer engineering or related field with 5+ years of experience, or