Descripción
The Lead, Special Projects, serves as the central owner of specialized merchandise requests and is responsible for the intake, coordination, and execution from concept to delivery, of special merchandise requests and projects that support employees, the Club, the Tournament, the Game, and the Community. This role serves as the centralized point of ownership for gifting, special product requests, and Partner event needs. The Lead, Special Projects ensures timely, accurate, and consistent execution while upholding organizational standards, values, and service expectations.
This position is a full-time, on-site role in Augusta, GA. Job
Responsibilities
Serve as the centralized owner for all special merchandise initiatives ensuring alignment with strategic objectives, brand standards, and stakeholder needs. Own end‑to‑end execution of special requests, from concept through delivery, ensuring a high standard of quality and consistency. Serve as the primary point of intake and ownership for all special and internal requests, including employee gifts, leadership and partner gifting, and custom merchandise projects.
Intake, track, prioritize, and manage multiple concurrent requests using Wrike or similar project management tools. Ensure requests are reviewed, approved, and aligned to purpose, scope, and budget prior to execution. Own vendor and supplier communications for new item development, sourcing, pricing, and production.
Coordinate with internal teams to pull, reserve, and de
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