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IT Manager Support - Infrastructure & Systems

MiddleremoteRemote: Philippines; UTC+8, PHhace 1 sem.
Análisis del mercado
📊 Support / SysAdmin: salarios y demanda en el mercado
Stack
active directoryawsazurecloudhelpdeskwindows server
Detalles
Jornada
Jornada completa
Experiencia
3+ años
Mostrar empresa y enlace
Gratis, tras iniciar sesión.
Postular
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Descripción

IT Manager Support - Infrastructure & Systems (Remote) Work From Home | Full-Time | AU Hours |

About the Role
  • We are seeking a capable and hands-on IT Manager Support professional to support day-to-day IT operations across systems, users, and infrastructure for an Australian business.
  • Working closely with the IT Manager, you will help keep Microsoft environments, servers, networks, and end-user systems running smoothly, securely, and efficiently.
  • This role suits someone who can troubleshoot quickly, communicate clearly, and take ownership of issues from resolution through to prevention.
Key Responsibilities
Microsoft Environment (Core Focus)
  • Administer and support Microsoft 365 (Exchange, Outlook, Teams, SharePoint, OneDrive)
  • Manage user accounts, permissions, and security policies through Azure AD / Entra ID
  • Support email setup, migrations, troubleshooting, and spam/security controls
Systems & Server Support
  • Monitor and maintain Windows Servers (on-premise and/or cloud)
  • Assist with backups, patching, updates, and system performance
  • Support virtual environments such as Hyper-V or VMware
Network Management
  • Monitor and maintain LAN/WAN, routers, firewalls, and switches
  • Troubleshoot connectivity issues and outages
  • Support VPN access and remote user connectivity
Helpdesk & User Support
  • Provide Level 1–2 support across hardware, software, and access issues
  • Resolve support tickets efficiently and escalate when required
  • Support onboarding/offboarding incl
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