Customer Integration Specialist

OneRail is a technology company innovating solutions for multi-modal delivery. We have built and continue to develop a delivery orchestration platform that connects shippers to an extensive courier ecosystem to automate, optimize, and control the entire delivery supply chain, from the demand signal to the proof of delivery. Our OmniPoint SaaS platform uses proprietary algorithms and artificial intelligence to power efficient same-day delivery programs for major companies like Lowe’s, Pepsi, American Tire Distributors, and Advance Auto Parts.

Now we're seeking a dedicated Integration Specialist responsible for designing, configuring, testing, and supporting customer integrations during the implementation lifecycle. This role serves as the technical bridge between customers, Implementation Managers, Product, and Engineering to ensure seamless connectivity between customer systems and the OneRail platform. The ideal candidate is highly technical, customer-focused, and enjoys solving integration challenges while working in a fast-paced SaaS environment.

Customer Integrations Design, configure, and implement customer integrations using APIs, webhooks, SFTP, EDI, and flat-file exchanges. Lead technical discovery sessions to understand customer system architecture and business workflows. Configure integration mappings, authentication methods, and data transformations.

Validate end-to-end data flow prior to production launch. Technical Delivery Partner with Implement