Intern - Cloud Application

Flexsin is seeking an enthusiastic Intern - Cloud Application to join our Data Platform Operations team. In the role, intern will provide incident response coverage as well as other operations tasks to assist delivering solutions for our business needs.

• Execute day-to-day activities of continuous monitoring of customer data platform.
• Respond promptly and effectively to alerts related to monitoring various customer tasks and the processing pipeline.
• Troubleshoot stuck tasks, data mismatches, and database queries to remediatecustomer workflows.
• Provide clear and concise communication of problems and steps taken to customers and other stakeholders via ticketing system, email, and Slack.
• Create and improve documentation for team members and other internal stakeholders.
• Support automation efforts and identify process efficiencies.
• Work cross functionally with Operations, Support, Customer Success Managers to extend fast support to customers.

• Possess customer-first mindset and is passionate about serving customers and solving their problems.
• Detail oriented, with strong organizational skills, follow through, and high level of Accountability.
• Familiarity with command line interaction with Linux operating systems, Windows PowerShell or similar.
• Problem solving skills, curiosity, initiative, and ability to work effectively under time pressure, priority and multitasking.
• Hold a bachelor’s degree in computer science, or oth