Backup and Recovery Specialist (Commvault / L2 Operations)

[…], part of the Engineering Group, is a technology and business consulting company founded in 2013. We help organisations in financial services and other industries turn complex requirements into reliable, end-to-end solutions, drawing on expertise in software engineering, cloud and infrastructure, data, and quality assurance. We’re looking for a Backup and Recovery Specialist to keep an enterprise Commvault backup environment available, reliable, and running efficiently.

In this role, you will focus on monitoring and incident management, restore and recovery operations, platform administration, capacity and performance management, and problem management.

Monitor the backup infrastructure and services, investigate failed jobs and system alerts, and restart jobs with the right corrective actions Manage incidents through their full lifecycle within SLA targets, escalating complex issues to vendors or support teams when needed Execute data restore requests within agreed service levels, validate their integrity, and coordinate critical restores during major incidents Configure and maintain backup clients, policies, schedules, retention settings, and storage resources, and onboard new systems and applications Track capacity and utilization trends, forecast storage needs, and optimize backup and restore performance to meet backup windows and service objectives Implement approved changes, upgrades, patches, and feature releases in line wi