MS Dynamics NAV Support Technician with Systems Development

[…] are looking for an experienced Microsoft Dynamics NAV 2017 Support Specialist with a minimum of 5 years’ hands-on experience in supporting, maintaining, and enhancing NAV environments. The successful candidate will serve as the first point of contact for NAV-related incidents and service requests, while also taking ownership of system configuration, troubleshooting, and continuous improvement initiatives. This role requires strong NAV technical knowledge, familiarity with its underlying database (SQL Server), and the ability to work closely with both end-users and developers to resolve issues, streamline processes, and contribute to system enhancements.

This is a hybrid role which will involve attendance at the office in Fernhurst. Key

Provide 1st and 2nd line support for Microsoft Dynamics NAV 2017 across all functional areas (Finance, Warehousing, Sales, Purchasing, and Inventory). Investigate, diagnose, and resolve user issues, including: Posting errors, dimension conflicts, and general ledger reconciliation issues. Sales order, purchase order, and warehouse process failures.

Permission set and role-based access issues. Perform b asic NAV configuration and setup, such as: Chart of Accounts, posting groups, VAT setup. Item categories, inventory costing methods, and warehouse locations.

User roles, permission sets, and security filters. Work directly with the SQL Server back-end to investigate data integrity issues, run queries, and support