Senior Site Reliability Engineer - Storage Platforms

Join us in bringing joy to customer experience. […] is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together.

We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a highly experienced Senior Site Reliability Engineer – Storage Platforms to design, implement, and support Software Defined Storage (SDS) and Kubernetes platforms in a private cloud environment. This role focuses on scalability, resilience, automation, and performance using Infrastructure-as-Code and GitOps practices.

This is a deeply technical role requiring expert-level understanding of Software Defined Storage, Kubernetes, and extensive working knowledge on Linux Operating systems. You will also collaborate with platform and SRE teams to maintain secure, performant, and multi-tenant-isolated services that serve high-throughput, mission-critical applications. Key

Design, implement, and operate large-scale Software Defined Storage architectures across private and public cloud regions within ITIL methodology. Deploy and support enterprise storage platforms (Pure Storage, HPE, NetApp) and SDS solutions (Ceph, Longhorn). Build self-service storage workflows for Kubernetes CSI and OpenStack consumers (VM and Baremetal).

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