Software Engineer

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Descripción

About Responsive Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests and more. Learn more at responsive.io. About the Role Responsive is looking for a product-minded Senior Software Engineer with strong technical leadership skills and a passion for architecting and building scalable, high-performance solutions. This is an opportunity to lead technical initiatives, mentor junior engineers, and contribute to the growth of a top-tier SaaS company in a fast-paced, innovative environment.  What You’ll Be Doing Technical Troubleshooting: Investigate and resolve complex, multi-layered issues across application, integration, data, and environment tiers to maintain high platform availability and customer trust. Root-Cause Analysis: Reproduce edge cases, analyze system logs, perform deep-dive diagnostics, and engineer long-term fixes while documenting clear post-mortems and preventive measures. Customer Advocacy & Communication: Serve as a trusted technical advisor by delivering clear, empathetic, and timely updates to customers through writt

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