Enterprise Architect

Join Adobe Professional Services as an Enterprise Architect, assisting leading airlines and aviation organizations in crafting, delivering, and embracing innovative customer experience solutions with Adobe Experience Cloud.

Collaborating closely with airline clients to help them grasp their business objectives and translate them into scalable, efficient technology systems. You will offer knowledge in customer data platforms (CDP), journey orchestration, campaign management, content management, analytics, and personalization.

In this role, you'll help airlines improve customer experiences, deepen dedication, grow direct bookings, and uncover new opportunities for ancillary revenue generation. You'll work alongside business and technology teams to deliver solutions that facilitate ongoing digital transformation!

• Offer airline sector expertise and technical advice within Adobe Experience Cloud, including Adobe Experience Platform, Adobe Journey Optimizer, Adobe Real-Time CDP, Adobe Campaign, Adobe Experience Manager, Adobe Analytics, and Adobe Target.
• Lead technical discovery sessions, architecture workshops, and solution development discussions with business and IT collaborators.
• Develop data architectures and integration methods that link Adobe solutions with airline technology ecosystems, including Passenger Service Systems (PSS), reservation systems, dedication platforms, and digital commerce channels.
• Develop scalable solutions for c