ERP Project Manager/ผู้จัดการโครงการ

Roles and

Develop detailed project plans to track the progress of Enterprise Application implementations across small, medium, and large projects, ensuring compliance with […]’s standards and meeting client expectations. Lead cross-functional project teams and manage project resources. Interface with clients to gather and refine their requirements.

Perform risk management to identify, assess, and minimize project risks. Create and maintain comprehensive project documentation. Manage relationships with clients and all relevant stakeholders.

Monitor and support the Professional Services Team and Development Team in business processes, system design, configuration, and implementation of software solutions across a wide range of industries. Monitor team performance and resource utilization, ensuring that all team members maximize their utilization and providing support as needed. Report and escalate issues to management as needed.

Negotiate commercially acceptable outcomes with clients, contractors, and suppliers regarding major project issues and/or disputes, while ensuring compliance with negotiation plans and limits previously agreed upon with the COO. Ensure prudent management of the Services Group’s expenses, implement corporate policies, ensure adherence to established measures, and monitor and report on performance. Facilitate staff development by providing coaching and mentoring as required.

Evaluate performance and provide constructive feedback to su