Business Analyst

Gather, analyze, and document business requirements through stakeholder interviews, workshops, and process observation. Translate business needs into functional specifications, user stories, acceptance criteria, and process flows for development teams. Map current-state (“as-is”) processes and design improved future-state (“to-be”) processes, identifying gaps, risks, and opportunities for automation or efficiency.

Analyze data to support decision-making, build reports and dashboards, and quantify the expected impact of proposed changes. Act as the primary liaison between business stakeholders, product, engineering, and QA throughout the delivery lifecycle. Support user acceptance testing by preparing test scenarios, coordinating testers, and validating that delivered solutions meet requirements.

Contribute to change management activities, including training materials, user guides, and post-launch adoption tracking. Monitor delivered solutions against success metrics and recommend further improvements.

Bachelor’s degree in Business Administration, Information Systems, Engineering, Economics, or a related field. 3+ years of experience as a Business Analyst or in a comparable analytical role. Demonstrated ability to write clear requirements documentation (BRD, FRD, user stories).

Strong analytical skills with hands-on experience in Excel and SQL; familiarity with analytics tools such as Google Analytics, Amplitude, etc, OR BI tools such as Pow