System Analyst with Italian

[…] is hiring a System Analyst with Italian for a project supporting and enhancing a large portfolio of web and mobile applications and ensuring reliable digital operations. Our customer is an established automotive business operating in a European market and providing a range of distribution, commercial, and customer-focused services. It supports various aspects of vehicle sales and after-sales operations while working with a broad network of business partners.

The organization continues to invest in digital transformation, cloud technologies, data-driven solutions, and cybersecurity to modernize its operations, improve customer experience, and increase overall business efficiency. The project is focused on providing managed maintenance and application support services for a large portfolio of mobile and web applications. It covers software enhancements, technical support, continuous updates, CI/CD-based lifecycle management, and documentation while ensuring reliable operations, security, and alignment with established IT service management standards.

Providing L3 support, clarifying requirements, business rules, and context for complex or ambiguous incidents, and participating in root cause analysis. Analyzing and specifying Change Requests, including functional and non-functional requirements such as logging, access control, authentication and authorization, input validation, and error handling, while contributing to threat assessments. Performing im