Responsibilities We are looking for a POS Operations Support Specialist to support the reliable operation of point-of-sale systems across OBI's international retail markets. You will help maintain POS system records, investigate technical and transaction-related issues, and support fiscalization and payment dispute processes. Working closely with internal support teams, field service technicians, and external partners, you will contribute to the stability, compliance, and operational efficiency of OBI's checkout infrastructure.
This role combines technical troubleshooting, database investigation, and structured operational support, making it a good opportunity for someone with basic Linux and SQL knowledge who wants to develop their expertise in retail IT. Your key responsibilities will include: Support the administration of POS systems , including their registration, decommissioning, and replacement, with a particular focus on the Austrian market. Maintain accurate POS records in the EFSTA fiscalization platform , ensuring that system information and installation histories are up to date.
Assist field service technicians with POS decommissioning by accessing Linux-based systems via SSH , navigating local web interfaces, and coordinating required technical activities. Monitor and investigate inactive or potentially non-compliant POS systems, working with external fiscalization partners to resolve issues, particularly in the Slovenian market. Analyze electronic journals, archi