About Inroads: Inroads applies data, analytics, technology, research, and content development to co-create services and programs that are personalized, relevant, and engaging for the communities who rely on them. Our deep understanding of digital services, policy implementation, and ways communities consume information allows us to seamlessly integrate with organizations and public sector teams to revolutionize the ways they deliver complex services at scale.
This role will primarily support analytics functions that ensure millions of Americans have a positive experience as they interact with high-profile US Government digital services. Our team consists of analysts, developers, engineers, managers, designers, and several key client stakeholders. The successful candidate in this role will help streamline customer journey reporting by configuring repeatable data workflows and data transfer.
This role will also ensure that critical front- and back-end features are measurable. The baseline tech stack for this role includes: log monitoring tools like Splunk or CloudWatch; data warehouse and storage software (strong preference for Databricks); data processing in AWS or Azure cloud environments; and familiarity with common API inputs/outputs. In this position, you will: Interact with the tech stack described above to design and orchestrate data workflows.
Support a high-profile service that millions of Americans rely on annually. Interact with cross-disciplinary ski