What success looks like in this role:
Job Summary:
We are seeking a motivated Monitoring Engineer with 3 years plus of experience, including 2 years plus administering Nagios XI, to join our team. The ideal candidate works independently with minimal guidance, takes initiative to expand and improve monitoring coverage, and is comfortable operating in a mixed Windows/Linux environment.
Key Responsibilities:
- Maintain and administer the Nagios XI platform, including upgrades, patches, plugin updates, backups, and general platform health.
- Onboard new devices, servers, and services into monitoring as infrastructure grows, ensuring no gaps in coverage.
- Design, build, and maintain custom checks and monitoring scripts (NRPE, NCPA, SNMP, custom plugins) across Windows and Linux systems.
- Tune alerting and thresholds to reduce false positives while ensuring real issues are reliably detected.
- Monitor and optimize platform performance, including capacity, check latency, and database health.
- Document configurations, runbooks, and processes to keep monitoring logic transparent and maintainable.
- Partner with IT, network, systems, and application teams to identify monitoring gaps and translate business-critical services into checks.
- Proactively evaluate new plugins, integrations, and automation opportunities to continuously improve the platform.
You will be successful in this role if you have:
Required Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a rel