Make Every Experience Matter
[…] is an AI-native Intelligent Experiences Enabler for life sciences, helping pharma and biotech organizations move from fragmented content operations to connected, compliant, and measurable omnichannel engagement with HCPs and patients. By combining proprietary technology — eWizard, eVa, Kheiron, and Lexi — with agentic AI and strategic consulting, we support the full content lifecycle: from creation and MLR validation to localization and omnichannel publishing. Our clients include Top 50 life sciences, pharma, biotech, and medtech companies around the globe.
Responsibilities:
- Understand customers and validate opportunities
- - Engage directly with pharmaceutical companies, commercial leaders, SFE and Commercial Excellence professionals, and end users.
- - Conduct discovery interviews; understand customer workflows, challenges, and unmet needs.
- - Use customer research, feedback, and product usage data to validate ideas and test product concepts before development.
- - Recognize patterns across customers and distinguish market needs from individual feature requests.
- Shape product strategy and roadmaps
- - Translate business objectives and market insight into clear priorities across Platforce and Kheiron.
- - Own and continuously refine product roadmap proposals and prioritization rationale.
- - Evaluate initiatives against customer value, strategic differentiation, commercial impact, effort, and risk.
- - Research competitors and em