DevOps Support Engineer (Kubernetes)

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Descrizione

Is it the application? A failed pod? The deployment? The database? The network? Or something sitting underneath the Kubernetes environment? You're the engineer expected to help figure that out. We're looking for a DevOps Support Engineer to support business-critical applications running across modern cloud and containerised environments. This isn't a traditional helpdesk or ticket-routing support position. You'll be working closer to the engineering layer — investigating production incidents, analysing logs, troubleshooting Kubernetes workloads and working across application, infrastructure, network and database teams to restore services. You don't necessarily need to be the person who designed the Kubernetes platform from scratch. But you should be comfortable getting hands-on when something isn't behaving as expected. What you'll be doing Provide hands-on L2 technical support for production applications and take ownership of incidents through investigation and resolution. Troubleshoot Kubernetes environments , including pods, deployments, services, container logs and application health. Investigate issues across the application, cloud/infrastructure, network and database layers to isolate the source of production problems. Support application deployments, releases and upgrades and investigate deployment failures. Analyse application and system logs, monitoring alerts and performance metrics to identify root causes. Work with Microsoft Azure environments , with exposure to A

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