Production Support Engineer (Site Reliability Engineer)

Job Summary We are seeking an experienced Production Support Engineer / Site Reliability Engineer (SRE) to maintain availability and stability of a mission-critical trading platform in a global financial services environment, driving automation and operational resilience.

Maintain availability and stability of business-critical trading applications and infrastructure through proactive production support Investigate and resolve production incidents by performing root-cause analysis and conducting post-incident reviews to prevent recurrence Enhance application health monitoring and implement automation to reduce manual intervention and operational risk Execute Start-of-Day and Start-of-Week system checks and respond proactively to monitoring alerts Manage and optimize monitoring environments using Prometheus, Grafana, Splunk, Geneos, and OpenTelemetry tools Support application releases, infrastructure patching, and change-management activities to ensure smooth deployments Participate in Disaster Recovery and Business Continuity exercises to validate platform resilience Collaborate with developers, Project Managers, and Business Analysts to deliver new functionality and platform enhancements Enforce adherence to incident, problem, and change-management processes to maintain operational discipline Identify and implement improvements to platform resilience, operational efficiency, and automation capabilities Mentor junior team members and contribute to continuous