Contract Bank FXIT Production Support (Site Reliability Engineer)

Job description: Incident Management &Post Mortems: Rapidly respond to production incidents affecting the trading platform with data-driven decision-making, minimizing downtime and financial impact. This includes identifying, investigating, and resolving application/infrastructure issues, ensuring timely and concise communication updates, and leading root cause analysis with blameless post-mortems. Drive strategic follow-ups and automation opportunities to reduce repeat occurrences of issues.

Availability, Monitoring& Automation: Maintain the overall availability of the trading platform. Enhance application health monitoring, implement automation to reduce manual intervention, and improve system resilience, with a key focus on conducting and observing Start of Week/Day checks and acting on monitoring alerts. Set up new and maintain existing monitoring environments, and maintain oversight of high-profile technology processes, particularly those relating to exchange obligations.

Change & Release Management: Implement application releases and maintain oversight of infrastructure patching schedules (may include some Out of Hours activities). Enforce and adhere to change management policies. Disaster Recovery &Business Continuity: Actively participate in Disaster Recovery &Business Continuity Plan exercises (may include some Out of Hours activities).

Collaboration & Project Support: Partner with development teams, Project Managers, and Functional Business Analysts to design, deplo