Cloud Engineer

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Descrizione

About the Role: Exposure Management Engineer supporting GovTech cybersecurity platforms, responsible for platform operations, deployment, integrations, and supporting agencies in adopting exposure management solutions. Responsibilities Platform Operations & Support Support operations of Risk Management products including handling customer tickets and product support tickets Monitor platform performance and troubleshoot platform issues Support agencies in interpreting Security Posture Reports Work closely with agencies to support their onboarding process to Exposure Management platforms Configuration & Deployment Configure, deploy, and maintain Exposure Management products such as Attack Surface Management and Vulnerability Management System Fine-tune platform settings to optimise performance Integration & Development Design, implement and maintain integrations with third-party COTS or bespoke products such as GASSP, SIEM, SOAR, CMDB, and ticketing systems Design, develop and maintain scripts and automation workflows using APIs for user management and platform maintenance Documentation & Process Develop documentation and standard operating procedures for products to ease maintenance and support Create user guides and training materials Operational Requirements Maintain regular office attendance during designated working hours Provide appropriate response and support for incidents outside working hours Requirements Bachelor's degree in Computer Science, Information Technology

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