SharePoint & M365 Support Expert (Workplace Platform) (h/f)

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Descrizione

Are you an experienced SharePoint and Microsoft 365 expert with a passion for solving user challenges and driving adoption? There is an opportunity to support and optimize a global Workplace platform, partnering closely with L2/L3 support teams to keep collaboration running smoothly across a large, international organization. Skills & Experience: - Expert-level Microsoft SharePoint - Expert-level Microsoft 365 (M365) - Expert-level Microsoft Teams - Strong written and spoken English for clear, effective ticket resolution - Proven ability to translate business needs into technical requirements - Comfortable engaging directly with end users and technical support teams alike Main Responsibilities - Provide high-quality, hands-on SharePoint user support within the Workplace platform - Translate business and user requirements into clear technical specifications for L2/L3 support teams - Handle and resolve "how-to" support tickets efficiently, in English - Actively participate in specialized meetings and on-site discovery sessions - Continuously enhance user experience and drive better adoption of SharePoint across the organization Why this role: You will be at the heart of a Workplace transformation effort, acting as the bridge between everyday user needs and technical delivery. This is a chance to apply deep M365 expertise in a role with real, visible impact on how thousands of people collaborate day to day. Apply with your latest CV or reach out for more information.

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