2nd Line Infrastructure Engineer – French & English

At Cyclad , we partner with leading international IT companies to help them turn ambitious ideas into cutting-edge technologies that shape the future. We are currently looking for a 2nd Line Infrastructure Engineer to join an enterprise IT environment and play a key role in keeping critical systems stable, secure, and performing at their best . You’ll work across Linux, Windows, and AIX environments , solving complex technical issues, supporting daily operations, and contributing to continuous improvements.

If you enjoy troubleshooting, automation, and working with enterprise-scale infrastructure, this could be a great fit for you. Project information: Location: Katowice (Hybrid work model: 2 days from the office, 3 days remotly) Type of employment: standard employment contract Project languages: French and English Key

Provide 2nd-line technical support for enterprise infrastructure. Investigate and resolve incidents, service requests, changes, problems, and patching activities. Perform scheduled maintenance as well as ad hoc technical interventions.

Monitor system health, analyze logs, troubleshoot performance issues, and ensure service availability. Administer and maintain Windows Server environments, both virtual and physical. Support Linux and AIX systems and troubleshoot system, filesystem, service, and VM-related issues.

Manage patching activities, including WSUS. Work with enterprise scheduling platforms such as Control-M or IBM Workload Scheduler. Co