Lead System Support Engineer - AI Supercomputers

WHO WE ARE? WE ARE A GLOBAL LEADER IN ENGINEERING AND IT SERVICES . At ALTEN, we see our specialists as architects—designers of tomorrow’s world .

As a leader in engineering and IT services, we support companies in their technological and sustainable transformation . OVER 57,400 EMPLOYEES IN 30+ COUNTRIES , SUPPORTING MORE THAN 6,500 CLIENTS WORLDWIDE . We operate across all industries, including: Aerospace, Defense, Naval, Security, Automotive, Rail & Mobility, Energy & Environment, Life Sciences & Health, Industrial Equipment & Electronics, Telecommunications, Banking, Finance & Insurance, Retail, Media & Services, Public Administration, and Government Sector.

We deliver complex and highly advanced technical projects at every stage of the value chain for the world’s most prestigious companies. Our motto: Building Tomorrow’s World Today! For more information, visit : [link] We're Hiring Lead System Support Engineer!

WHAT WILL YOUR CHALLENGES BE? Diagnosing and troubleshooting issues across advanced bare-metal hardware , Linux operating systems , and networking environments . Analyzing installation logs , OS-level metrics , and orchestration environments to identify the root causes of AI cluster deployment failures .

Collaborating with hardware engineering teams to escalate and resolve hardware-related issues (e.g., BIOS, BMC, PCIe, and network switches ). Monitoring and troubleshooting failures in automated CI/CD processes . Coordinating the work of a shif