System Analyst

In […], we are an extraordinary mix of travel industry experts, product, and software engineers, developing a successful online booking tool for corporations and large organizations. Today, as a part of the sector leader S4BT Group, we support 500k+ business users making thousands of bookings a day. We're looking for an experienced System Analyst to help design and deliver scalable software solutions in a complex environment.

You will work at the intersection of Product, Engineering, QA, and external partners, translating business needs into clear requirements and ensuring successful delivery of new features.

requires strong analytical thinking, excellent communication skills, and the ability to understand complex systems and integrations. Experience in the travel industry or airline distribution is a plus, but not a requirement. What you will be doing: Analyze business needs and translate them into clear functional and system requirements.

Prepare user stories, functional specifications, acceptance criteria, and supporting documentation. Design solutions together with Product Leaders and Engineering teams, balancing business needs with technical constraints. Analyze existing system behavior and identify opportunities for improvement.

Investigate production issues, perform root cause analysis, and support resolution of complex product and integration problems. Work closely with developers and QA throughout the software development lifecycle to ensure requirements