Descrizione
Unleash cutting-edge infrastructure solutions — drive stability and performance in contact center operations! Łódź-based opportunity with hybrid work model (2 days in the office/month). As a Contact Center Administrator, you will be working for our client, a leader in online banking, supporting the stability, availability, and performance of mission-critical contact center infrastructure.
Your expertise will enable seamless communication experiences for millions of users, contributing directly to digital innovation and customer satisfaction. This role offers a unique chance to grow within a dynamic, technology-driven environment. Your main responsibilities: Administer and maintain Kubernetes and Docker environments supporting contact center applications Manage and uphold Red Hat Linux and Windows Server systems to ensure optimal performance Develop and refine automation scripts using PowerShell and Bash to streamline operations Configure and support CI/CD pipelines using TeamCity and Azure DevOps for continuous delivery Monitor system performance, infrastructure health, and availability, proactively addressing issues Troubleshoot incidents and perform root cause analysis to resolve infrastructure-related problems Support deployment, configuration, and ongoing maintenance of applications and services Collaborate with IT teams and stakeholders to enhance service reliability and operational efficiency Identify opportunities to automate and optimize infrastructure management proc
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