Application Support & Business Analyst

Application Support and Service Management Provide application support for Finance and Master Data Management solutions. Investigate, analyze, and coordinate resolution of incidents, service requests, and production issues. Monitor application performance, data quality, and operational stability.

Collaborate with development teams to identify root causes and implement sustainable solutions. Agile and Scrum Facilitate Scrum ceremonies, document decisions and action items, and follow up on open questions. Support product backlog management by helping prioritize items and clarify requirements with stakeholders.

Business Analysis and Stakeholder Management Gather, document, and clarify business requirements for enhancements and improvements. Facilitate collaboration between business and technical teams to ensure alignment and successful delivery. Testing, Releases and Continuous Improvement Support testing, releases, deployments, and change management activities.

Drive continuous improvement initiatives focused on increasing business value and operational efficiency. Experience and Knowledge Min. 3 years of experience in application support, service management, or a similar role.

Experience gathering and documenting business requirements. Knowledge of Agile methodologies and ways of working. Skills and Competencies Strong stakeholder management and communication skills.

Ability to work effectively with both business and technical teams. Analytical mindset with strong problem-solv