IT Support Consultant

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Descrizione

Location | Warsaw – hybrid work More about this opportunity We are looking for a knowledgeable and proactive person to join our team for the position of IT Support Consultant . This role requires a keen ability to diagnose and resolve technical issues swiftly, implement effective solutions, and provide expert advice to enhance overall IT performance. The duties include being a key point of contact for IT-related questions at the end-user level and responding to their needs promptly. Additionally, this position offers a natural space for growth. As you develop your skills and take on more ownership, you will have the opportunity to grow toward a Team Leader role in the future. Your responsibilities Install, configure and support hardware and software assets, printers, and phones Provide technical support across the company (in person or over the phone/online channel) Repair and replace equipment if necessary Respond promptly to service issues and requests Set up accounts for new users Document support procedures, technical configurations, and troubleshooting steps for reference and knowledge sharing Our requirements At least 2 years of experience in IT JOB DESCRIPTION Good knowledge of Windows and Mac OS operating systems, up to date with the latest technologies and trends. Experience with Linux is a plus. Experience with Intune Experience with help desk ticketing systems and remote support tools Strong problem-solving skills and the ability to analyse and diagnose technical i

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