Site Reliability Engineer (Mobile Applications – iOS & Android)
- Experience
- 5+ years
- Practices
- ITIL, CI/CD, DevOps, ITSM, SRE, SRE
of the Site Reliability Engineer (SRE) focuses on ensuring the reliability, performance, and operational excellence of mobile applications in a production eCommerce environment. The primary objective is to enhance customer experience through stable and efficient application operations. Main
Mobile Application Reliability: Own the reliability, availability, stability, and performance of production iOS and Android applications. Production Support and Incident Management: Investigate and resolve production incidents, perform crash and ANR triage, conduct root cause analysis, and implement preventive measures. Monitoring and Observability: Implement and maintain monitoring using Firebase Crashlytics, Firebase Performance Monitoring, Splunk, Grafana, etc.
SRE Metrics and Reliability Engineering: Define, measure, and improve SLIs, SLOs, and error budgets. Performance Engineering: Monitor and optimize crash-free user session rates, app startup time, API errors, and latency. Release Management: Manage application releases via App Store Connect and Google Play Console, including compliance with platform requirements.
Mobile Release Governance: Stay aware of Apple and Google guidelines, API level deadlines, and compatibility requirements. Version Management: Support multiple application versions ensuring backward compatibility. Production Mitigation: Resolve issues without building new applications using tools like Firebase Remote Config.
Operational