Senior Software Engineer, Product/AI

Hi, I’m Paul, VP of Engineering at Customer.io . We’re looking for curious, driven Fullstack (Product) Engineers who want to own big things and delight our customers. You’ll design, build, and ship the core product experiences our customers rely on - while helping the team push boundaries on what great communication tools can do.

Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive.

We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.

• You own problems end to end. You move fast, act like an owner, and thrive in ambiguity. You've led complex projects before, whether officially or not, and you're ready to do it again.
• Engineers with product taste
• You think like a user, not just an engineer. You care about frontend polish, backend performance, and everything in between.
• A healthy skepticism for “the way things are done”
• You bring rigor and creativity. Best practices matter - but never more than forward motion.

• Build fullstack features in Go, React, and Ember that power key customer workflows
• Collaborate with others to turn ideas into shipped customer value
• Share knowledge and raise the bar through shari