WE'RE HIRING | Product Support Specialist

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🚀 WE'RE HIRING | Product Support Specialist 📍 On-site | Kenya & Colombia 🕒 Monday - Friday | 8:00 AM - 5:00 PM EST 🌎 Advanced English (C1) Are you passionate about technology, troubleshooting, and supporting enterprise software solutions? Join an international team and play a key role in supporting a leading Human Capital Management (HCM) platform. What We're Looking For ✅ 2+ years of experience in: *Product Support *Application Support *Technical Support *SaaS Support ✅ Experience with: *Jira, ServiceNow, Zendesk, or similar platforms *Incident Management & Troubleshooting *Root Cause Analysis (RCA) *Customer-facing support ✅ Strong communication and problem-solving skills Nice to Have ⭐ Workday, ADP, UKG, SuccessFactors, BambooHR, Dayforce ⭐ Payroll, HRIS, HCM platforms ⭐ SQL, APIs, JSON, Postman ⭐ Agile, Scrum, UAT, Release Validation ⭐ Coupa, NetSuite, SAP, Oracle ERP ⭐ Financial Systems, FinTech, Payment Platforms Why Join Us? ✨ Work with global teams ✨ Collaborate with Product, Engineering, and QA ✨ Grow your career in a dynamic international environment ✨ Be part of innovative enterprise software solutions 📩 Ready for your next challenge? Apply now: Subject: 8066 - PRODUCT SUPPORT SPECIALIST 📧 Send your resume to: [email] 📱 WhatsApp: [phone]

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