Business Analyst

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Descrizione

Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral) . It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers. RingSense AI is RingCentral’s proprietary AI solution . It’s designed to fit the business needs of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies to their core software solutions. This is where you and your skills come in. We’re currently looking for a Business Analyst - Support Operations. We are seeking a Business Analyst to join our Innovation & Governance PMO team within the Customer Support organization. This role serves as the technical liaison between business stakeholders and Salesforce development teams. This role is critical in translating business needs into clear technical requirements, documenting system configurations, and maintaining comprehensive process documentation for our Support organization. You'll work on high-impact projects that improve operational

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