Video & Technical Engineer

BETER is a rapidly growing product company. We create competitive content supplemented with analytics. For more than 5 years, we have been organizing sports tournaments, broadcasts, and developing our own sports community.

We hold 45+ thousand events per month in esports and classic sports. BETER products are known all over the world — our content is represented in 150+ countries. Our current partners are the world’s most famous trading giants.

BETER is looking for a Video & Technical Engineer to help clients and teams resolve technical issues and ensure smooth system operation. If you enjoy troubleshooting, problem-solving, and keeping systems running flawlessly, this role is for you.

• Providing technical support to company employees and clients through Jira Service Desk. - Performing a variety of tasks, from software updates to event organization, as well as participating in the implementation and optimization of internal processes. - Installing, configuring, and regularly maintaining equipment for employees, which includes working with various types of software and hardware. - Conducting training sessions for new employees and providing technical consultations to clients and staff regarding software and hardware. - Supporting innovative solutions and implementing them into the company's infrastructure. Providing technical support to clients and resolving issues.

• At least one year of experience in technical support. - Knowledge of operatin