Vice President, Professional Services

At […], our goal is to create a positive working environment where all of our employees can thrive. When you join our team, you will enjoy flexibility and support for a healthy work-life balance, as well as the professional development opportunities needed to advance your career. You will be part of a growing global technology company that encourages teamwork and innovation, and where friendships are forged with colleagues all over the world.

At […], we value your hard work, creativity and your passionate desire to deliver only the best to our customers, partners and each other. Reporting directly to the CEO and President, the Vice President of Professional Services is responsible for leading, scaling, and continuously improving the end-to-end post-sales services organization for the Smart Security Solutions LOB ([…] and Vivotek), including Professional Services, Technical Support, Network Operations Center (NOC), Cloud Services, Customer Success, Training, and Implementation. This executive will own the operating model, service delivery governance, technical enablement strategy, and financial performance of the services organization, ensuring that customer deployments, managed services, support operations, and adoption programs are delivered with high quality, predictability, and profitability.

The Vice President of Professional Services will play a critical role in driving operational excellence, customer satisfaction, recurring revenue rete