Gainsight Developer

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description Are you passionate about building scalable customer success technology that enables customer retention, expansion, and business growth?

We're looking for a Gainsight Administrator & Developer to help transform how we engage, support, and grow our customer base. You will be a strategic technology partner to Customer Success, Sales, Operations, and IT. Your responsibilities will include designing and optimizing Gainsight solutions that enable proactive customer engagement, operational excellence, and data-driven decision-making.

You'll guide platform innovation, automation, integrations, and adoption while helping shape the future of our digital customer success strategy. Reporting to the Senior Director, Global Customer Success, this hybrid role can work out of one of our North American locat