Solutions Architect III, Salesforce Account Team

Are you passionate about helping customers solve complex technical challenges and shaping their technology strategy? At Amazon, we're looking for a Solutions Architect who thrives at the intersection of business and technology. In this role, you'll partner directly with customers to design and deliver cloud-based solutions that address real business needs — from reducing costs and mitigating risk to launching new products and transforming legacy platforms.

You'll bring both technical depth and practical judgment to every engagement, working to understand each customer's unique context and crafting architectures that are secure, reliable, scalable, and cost-optimized. If you're a curious, collaborative problem-solver who wants to make a measurable impact on how organizations build for the future, we'd love to hear from you.<br/><br/>Key job responsibilities<br/>- Design end-to-end AI/ML solutions by combining business understanding with deep technical expertise across the ML lifecycle, model training and fine-tuning, inference, and MLOps, ensuring architectures are extensible, secure, reliable, and cost-optimized while balancing short-term needs with long-term business outcomes. Guide customers on generative AI, foundation models, and classical ML, and help them select the right approach (e.g., prompt engineering, RAG, fine-tuning, or custom model training) for their use case.<br/><br/>- Serve as a trusted technical advisor to customer leadership, building relationships, under