Senior ServiceNow Business Analyst (Minimum Interim Secret Clearance, or higher

GOVERNMENT AGENCY : Department of State

POSITION INFORMATION : Full-Time Position; Government contractor supporting federal agency clients

LOCATION: Fully Remote (U.S.); availability during East Coast business hours required

BENEFITS: Health, Dental and Vision, 401(k), Flexible Spending Account (FSA), 11 Paid Federal Holidays, PTO, education reimbursement

CLEARANCE: Must have, at minimum, an active Interim Secret security clearance, with the ability to obtain and maintain a final Secret clearance.

ITC Federal , LLC (ITC) connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security. We leverage the latest technology innovations and proven approaches to better serve the mission and support the DHS, DOJ, and DoW workforce, customers, and programs, regardless of scale or complexity. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.

ITC is seeking a Senior ServiceNow Business Analyst to lead requirements gathering and process design for our federal agency clients. Serving as the gatekeeper of the product backlog, the Senior ServiceNow Business Analyst ensures no user story reaches sprint planning without meeting the Definition of Ready. This role bridges federal mission requ