Data Engineer

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Descrizione

Key Responsibilities 1. Technical Escalation & High-Severity Incident Management (L3 Support) Act as the senior L3 technical authority for Oracle Core and EBS databases, supporting day-to-day BAU tasks, Incident Management, and Requests for Change (RFCs). Lead diagnostic efforts during complex technical disruptions and actively engage to drive rapid resolution of high-severity/critical production incidents. Guarantee overall production readiness across all supported database environments in alignment with strict Service Level Agreements (SLAs). Review proposed technology changes to identify potential operational risks and ensure zero-downtime execution. 2. Service Improvement & Infrastructure Optimization Proactively propose continuous service improvements for all Oracle and EBS services across the organization. Provide reactive and proactive technical expertise to safeguard system availability, performance, and disaster recovery capabilities. Champion operational efficiency by adhering to global IT frameworks and LEAN-CA-CIB best practices. Maintain global IT perspective and anticipate interrelationships across interconnected organizational platforms. 3. Strategic Collaboration & Transformation Partner closely with technical peers, Development teams, Service Managers, Solution Architects, and Project Managers on project delivery and technical roadmaps. Facilitate strategic IT transformation initiatives and recommend future directions for platform enhancements. Continuously e

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