Descrizione
At cloudatus , we help midsize and large enterprises design, implement and operate IT solutions across cloud, hybrid and on-premises environments. We seek new talents to join our teams and contribute to international IT projects, where we combine technical expertise with a practical, hands-on approach to solving complex IT challenges. As an Atlassian Cloud Administrator , you will support the daily administration and continuous improvement of a global Atlassian Cloud environment , working across Jira Cloud, Confluence Cloud and Jira Service Management .
The role
combines hands-on administration, business consultation and user support . You will configure and maintain Jira projects, workflows and permissions, support existing Jira Service Management projects, and help teams organize and manage their Confluence spaces. You will also troubleshoot issues, maintain documentation and identify opportunities for automation and improved self-service.
Your
Responsibilities
Advise business teams on how to use Jira, Confluence and Jira Service Management effectively Translate business requirements into sustainable Atlassian configurations and explain available options clearly to non-technical users Set up and maintain Jira projects , including project structures, workflows, issue types, fields, screens, boards, permissions and related schemes Support and maintain existing JSM projects , including request types, forms, custom fields, workflows, queues, customer-facing settings and service
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