Salesforce Data Quality Manager

Data Operations and Delivery Own the intake, prioritization, and delivery of all Salesforce data changes, including record creation, updates, deletions, merges, ownership reassignments, bulk loads, and enrichment refreshes. Manage the data team's Jira Service Management queue, including triage, priority definitions, service levels, and weekly throughput. Lead acquisition and platform data migrations into Salesforce, including field mapping, validation, and reconciliation, in partnership with data stewards and engineers.

Stakeholder Engagement Serve as the primary point of contact for Revenue Operations, Sales Operations, Marketing Operations, and Finance on Salesforce data requests. Gather requirements, confirm scope, set expectations, and communicate completion. Publish a weekly data operations summary covering completed data hygiene work, open and resolved sales-blocking items, and risks requiring a decision.

Communicate proactively with director-level stakeholders during US Eastern business hours: what will be delivered, by when, and what is needed from them. Data Standards and Stewardship Apply and enforce the master data standards for Accounts, Contacts, and account hierarchies, including the master account classification model, parent and child relationships, and alignment with Finance customer records. Operate enrichment and deduplication processes using ZoomInfo, Demand

Tools, Data Loader, and Workbench, with documented rules and audit trails. Keep