Job Description Define and execute product vision and roadmap for cross-border payment services, with a focus on delivering a delightful and seamless customer experience for Payment Network / Channel Integration. Drive end-to-end product development including conceptualization, design, build, test and deployment by working with UI/UX, technology, operations and compliance teams. Manage external partners in integrating to their solution platforms and setup proper operational/support processes as part of implementation.
Define and execute project plans, breaking down tasks, mapping dependencies and identifying the critical path to ensure high quality and on-time product deliveries. Perform regular competitive landscape analysis including pricing, features, target customers, support/SLA etc. to ensure effective market positioning of our products.
Identify and implement opportunities to drive innovation, revenue and volume. Set product pricing and manage end to end costs to ensure product profitability with a short and long term view. Collaborate with Sales & Marketing team to develop customer value propositions, marketing collaterals and training materials.
Review and ensure proper processes and controls are in place for risk mitigation and compliance with applicable policies and regulations. Understand/define/track product metrics and collect user feedback to optimize user experience and performance. Support post-implementation tasks such as user training, problem investigation