IT Product Manager (Process Intelligence) | f/m/d

About Us ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions.

On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

As an IT Product Manager for Process Intelligence, you will own the Celonis platform as an IT product and be responsible for its technical and organizational management. You will manage the demand process, consult business stakeholders and oversee the full product lifecycle, ensuring secure, stable and efficient platform operations while enabling business functions to leverage process mining and process intelligence capabilities. How you will get the job done fulfilling governance, security and compliance requirements for the Celonis platform and maintaining required documentation conducting compliance reviews and ensuring the platform operates securely in collaboration with IT Risk stakeholders managing users, permissions and role-based access control models in line with compliance requirements owning the lifecycle of the Celonis platform, including functional and technical upg