Senior Technical Support Consultant - D365 Customer Engagement

Senior Technical Support Consultant - D365 Customer Engagement

Own the resolution of complex customer issues across Dynamics 365 CE and Power Platform

Join a high-performing support practice where technical depth & customer experience matter equally

Use your expertise to drive proactive, high-quality support outcomes with Fusion5

Own and resolve the issues that matter most to Fusion5 customers

At Fusion5, we’re more than a solutions provider - we’re a Transformation Partner. Across Australia and New Zealand, we help ambitious organisations go beyond by unlocking greater value, innovation and impact from their technology investments. Across business applications, AI, cloud, data, integration and managed services, we bring together connected solutions that solve real business problems and deliver lasting value.

We’re deeply committed to our customers’ success, and we bring that same energy and care to supporting our people.

We’re currently looking for a Senior Technical Support Consultant to join our Dynamics 365 CE & Power Platform team within our Managed Services practice in Australia. This role is centred on delivering customer support excellence and is ideally suited to someone who enjoys getting hands-on with complex technical challenges, takes real ownership of outcomes, and builds strong, trusted relationships with customers through responsive, high-quality support.

This is a great opportunity to step into a senior support-focus