elicitation. User story writing with acceptance criteria. Process documentation. Stakeholder interviews. As-is / to-be process mapping
sequencing & phase planning. Test case writing. UAT support.
Data analysis for requirements validation Government / public sector. Enforcement / compliance domain. Basic SQL for data validation.
Clear written communication. Active listening in stakeholder sessions. Independent working Iterative delivery mindset.
Comfort with evolving requirements. Collaboration with FSD and QA Singapore government agency. SDLC in iterative waterfall.
Three to five years as a business analyst in product engineering and development, including at least two years on Singapore Government agile delivery. Running workshops with users and personally writing user stories, acceptance criteria and functional design, working to a client Product Owner. Writing and executing test cases from system test through SIT and UAT, including testing with migrated data.
SQL for data investigation and validation. Experience bringing multiple agencies or divisions onto a shared process is a strong advantage. Candidates whose experience is mainly reviewing vendor work, project management, or platform configuration (for example CRM or ERP) will not be suitable.