Build & Release (CI/CD) Support Engineer

Build & Release (CI/CD) Support Engineer Location: Remote | Time Zone: (Canada, Brazil, Chile, Colombia, Mexico) (8AM–5PM Pacific) About […] […] is a global technology services company delivering large-scale cloud, data, and engineering solutions across 130+ countries. We partner with some of the world’s largest organizations to help them build, operate, and scale internal platforms used by tens of thousands of engineers. For this role, you will be supporting one of the most advanced internal developer platforms in the world, powering products used by hundreds of millions of people.

The problems you will solve are deep, complex, and essential to keeping a global-scale organization moving. About […] Freedom to Grow. Power to Deliver.

At […], talented people do their best work in an environment built on trust, autonomy, and continuous learning. With team members in 130+ countries , we are a remote-first, proudly diverse organization focused on meaningful work and real impact. Role Overview The Build & Release Support Engineer provides high-impact technical support for the customer’s build, release, and CI/CD systems , which every developer depends on to ship software.

This role is deeply developer-facing and centers on build pipelines, software supply chain workflows, and release tooling . You will help engineers resolve blockers across tools like Maven, Java build systems, Docker, Spinnaker, Artifactory, and Jenkins. Success depends on strong troublesho