As an Atlassian Administrator reporting to Director of Software Development you'll play a critical role in managing, optimizing, and expanding Nasdaq's Atlassian ecosystem — enabling teams across the organization to work smarter, move faster, and deliver with greater impact. You'll thrive in this position if you're technically curious, detail-oriented, and energized by building integrations and workflows that connect the tools teams rely on every day. Key
Administer and configure Atlassian tools — including Jira, Jira Service Management, and CMDB — to support evolving business and operational needs. Design and maintain automation rules and JQL-based workflows that improve team efficiency and service delivery. Build and manage REST API and webhook integrations connecting Atlassian platforms with third-party tools across the technology ecosystem.
Collaborate with cross-functional stakeholders to gather requirements, troubleshoot issues, and deliver scalable platform solutions. Develop and maintain analytics dashboards and reporting capabilities to surface insights that drive informed decision-making. Required
3–5 years of hands-on experience administering Atlassian tools, including Jira, Jira Service Management (JSM), and CMDB. Proficiency in JQL and Jira automation for workflow design and configuration. Experience with REST APIs and webhooks to integrate Atlassian platforms with third-party tools such as GitHub, Salesforce, Datadog, and Okta.
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